In some ways, the act of sharing online is beginning to take away from moments and experiences in my life. Have you noticed the same in yours?
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Tag Archives: Social Media
The Seesaw of Connection and Privacy
When it comes to my behavior on social networks, “connections” and “privacy” are always at two ends of a seesaw in my head. Which end are you on? Where do you draw the line?
You’ve built it, but why should we come?
Ok, here are a few questions I’ve been dying to ask my friends: Of all the brands you follow on Twitter, how many have you recommended to family or friends? When was the last time you entered to win something on Facebook AND shared it with friends? Do you use a “junk mail” email address [...]
Social Media: Set It and Forget It?
Have you been tempted to use Twitter automation tools? Does “set it and forget it” ever work for social media?
A New Professional and Personal Adventure
After 13 years at Ben Bridge, I’m embarking on a new professional and personal adventure, with my head and heart full of your support.
Posted in Work Also tagged Banyan Branch, Ben Bridge Jeweler, career, community, personal growth, work 44 Comments
OMG, We Don’t Have a Social Media Command Center!
Oh wow! What’s a “social media command center?” Do you have one? Does your company need one?
Using Social Networks for Customer Feedback + List of Free Tools
My experience in using social networks to listen for customer feedback for a retail brand, plus a list of my favorite free tools. As presented to Product Management Consortium on January 22, 2010.
Posted in Work Also tagged Ben Bridge Jeweler, brands, customer service, Facebook, listening, monitoring, social networks, tools, Twitter 12 Comments
Tiptoeing into social media
The January 2010 issue of “Benny Bear Bulletin” (company newsletter) just came out today. On the front page is an article written by Marc D. Bridge. (Marc is an Associate Counsel at Ben Bridge Jeweler, and the son of Co-CEO Ed Bridge.) Here’s the PDF file of the front page for your reading pleasure. Last [...]
Twitter is not a blow horn for businesses
Hotel Max and the Roger Smith Hotel are both great examples of customer engagement via social media for the hospitality industry.
I’m taking those lessons and applying them to what I do for Ben Bridge Jeweler and its social media efforts, while observing and learning from other examples in the jewelry industry.
Posted in Work Also tagged Ben Bridge Jeweler, brands, business, customer service, retail, sales, Twitter 12 Comments
Share your strength with children
Mom used to say: “There are starving children in China!” The sad truth is, there are hungry children in the United States of America. This holiday season, I’m grateful for the support from Intranet Connections, PEMCO Insurance and Honora Pearls. Please join me and my colleagues/friends in helping to put an end to this situation. Thank you.
