If you’re in the retail business, how do you normally greet new faces that just entered your store? A few friends and I recently made plans to go for a tasting at Sake Nomi on a Saturday evening. It is a small sake shop in Seattle that we had been looking forward to visiting. As [...]
Tag Archives: reviews
Your customers aren't lost… are they?
Posted in Uncategorized Also tagged business, customer service, hospitality, retail, sales 7 Comments
Confessions of A Yelper
Recently, Kathleen Richards wrote an article about Yelp in East Bay Express. I Yelp. I’ve been doing it since October 2007. At first, I used Yelp. Our relationship was casual. There are so many great reviews and pictures from actual diners, people who share my love of good food and drinks. I searched and read [...]
