Tag Archives: retail
Twitter is not a blow horn for businesses
Hotel Max and the Roger Smith Hotel are both great examples of customer engagement via social media for the hospitality industry.
I'm taking those lessons and applying them to what I do for Ben Bridge Jeweler and its social media efforts, while observing and learning from other examples in the jewelry industry.
Posted in Work Also tagged Ben Bridge Jeweler, brands, business, customer service, sales, Social Media, Twitter 12 Comments
Your customers aren't lost… are they?
If you’re in the retail business, how do you normally greet new faces that just entered your store? A few friends and I recently made plans to go for a tasting at Sake Nomi on a Saturday evening. It is a small sake shop in Seattle that we had been looking forward to visiting. As [...]
Posted in Uncategorized Also tagged business, customer service, hospitality, reviews, sales 7 Comments
Tiptoeing into social media